Delivering Customised Home & Office Furniture Throughout India
Rovere Homes believes in making your shopping experience as seamless as possible. Thus, we offer free delivery on most products across India. Our free delivery criteria apply to ground-floor locations with easy access. Some products may incur a delivery cost, which will be informed to you at the time you place your order.
How We Ship?
We work with trusted logistic partners to deliver your order straight to your doorstep. Once you have placed your order, we prepare it for shipping. We and our logistics partner plan a safe and seamless dispatch and delivery of your order to your doorstep.
How Long Does The Delivery Take?
Here is what to expect once you have placed your order.
Delivery for in-Stock Items
Our standard delivery time is 10 to 20 working days for in-stock items. In case of unforeseen circumstances, including manufacturing and shipping delays, we ensure to keep you updated and do the best in your interest.
Delivery for Customised Items
For customised product deliveries, we take from around 25 to 30 working days. Since each piece is crafted according to your specifications, the process takes time as we ensure to meet every detail provided by you.
Delivery for Tiles and Stones
We have a standard delivery time of 15 to 20 days for all our in-stock items, including tiles and stones.
Delivery for Samples
For material samples, you can directly reach out to our support team. We will get samples delivered to you in 2 to 5 working days.
Our Delivery Criteria
Ground floor deliveries
We offer free delivery at ground floor locations with easy access to the entrance and no major restrictions.
For upper-floor deliveries
In cases of upper-floor deliveries and location constraints, it will require special arrangements. Any additional cost will be the sole liability of the consignee. Make sure to inform about access restrictions before delivery.
What To Do After Delivery?
Once the product is delivered, here is what you need to do next.
Check the product
Prior to signing, check the product for any defects, damages, or missing items. If you notice anything, let the delivery personnel know and get in touch with us right away.
Product Assembly
If installation is included with your order, our team will get in touch with you and schedule installation.
A Few Things To Remember
- In case you have received a damaged product, bring it to the notice of delivery personnel immediately at the time of delivery. Register a complaint with our customer support team.
- In the period of 72 hours, we assess your claim and find an appropriate solution as per our policies. If deemed appropriate by Rovere Homes, return/replacement/any other corrective measures will be scheduled.
- If you have received a wrong product, lacking specifications as per your original order, raise a complaint with our customer support team.
- The warranty on our product covers manufacturing defects only. Please note that the warranty does not cover normal wear and tear, paint or coating loss, scratches, or any damage reported beyond 48 hours of delivery.
- Order, once placed, cannot be cancelled, including customized goods.
- Returns are only accepted for products found defective on delivery or reported within 48 hours of delivery.
Reach Out To Us!
If you need any help with your order shipment, reach out to our customer support hotline. We will be there to solve your queries.